Sooner or later every household needs help: an air-conditioning repair, a delivery from an online shop, a property broker, a home helper or a clinic. In Madinah, as across the Kingdom, most of these providers must be registered with an official body. This guide shows how to check local services in Madinah yourself, using free government platforms, before you pay or sign anything.
Quick answer
Short answer: Ask any provider for their licence or registration number, then check it on the official platform for that sector: the Ministry of Commerce for commercial registration, Balady for a shop’s municipal licence, Musaned for domestic-worker recruitment, REGA for property brokers and SCFHS for health practitioners. Report problems only through official channels.
Key takeaways
- Company check: look up the commercial registration on the Ministry of Commerce’s official website.
- Shop licence: Balady’s inquiry shows a commercial activity licence’s status and expiry (Balady).
- Domestic workers: Musaned lists licensed recruitment offices (Musaned).
- Complaints: use the Ministry of Commerce’s Balagh Tijari app for commercial issues, and Balady’s reporting service for municipal issues.
Why checking local services in Madinah matters
A licence or registration number tells you that a provider is known to the authorities, and it gives you a clear route if something goes wrong. It also protects you from paying cash to someone you can’t trace later.
The check usually takes a minute or two on your phone. Make it a habit before any job that involves your home, your money, your family’s health or a contract you’ll sign.
Match the provider to the right platform
Each sector has its own official register. The table below is a quick map. Use it with the steps further down.
| Provider type | Where to check | What you’ll see |
|---|---|---|
| Any registered business | Ministry of Commerce CR inquiry (official MC website) | Registration data and status |
| Shop or workshop premises | Balady licence inquiry | Municipal licence status and expiry |
| Online store | E-commerce authentication | Whether the store is authenticated |
| Domestic-worker recruitment | Musaned | Licensed recruitment offices |
| Property broker | REGA broker inquiry | Broker licence details |
Home repairs, workshops and shops
For a maintenance company, cleaning service or workshop, ask for the commercial registration (CR) number. The Ministry of Commerce’s inquiry service returns the registration details, so you can see that the name on the invoice matches a real, active business.
If the provider works from a shop or workshop, Balady’s commercial activity licence inquiry shows the municipality, licence status and expiry date.
Tip
Ask for a written quote that shows the business name and CR number. It makes the online check easy and gives you a record if you need to complain later.
Online shops and home delivery
Many Madinah families buy online, often from stores they first meet on social media. That convenience is real, but so is the risk of paying someone you can’t trace.
Before paying a store you found on social media, look for its official registration details and confirm them on the Ministry of Commerce’s own website. Pay through the store’s own checkout, not by a direct bank transfer to a personal account.
Home helpers and drivers
If your family plans to hire a domestic worker, use Musaned, the official platform for recruitment. It lists licensed recruitment offices and supports electronic contracts, according to the official Musaned platform, run under the Ministry of Human Resources and Social Development.
Avoid informal “agents” who offer workers outside the official system. If anything is unclear, ask through Musaned’s own channels.
Warning
Report a commercial violation only through the Ministry of Commerce’s official Balagh Tijari app. Ignore look-alike “complaint” pages that ask for card or ID details.
Property brokers and health practitioners
Looking for a home through a broker? REGA’s real estate broker inquiry lets you check a broker’s licence before you deal with them. Once you have the keys, our first-month checklist covers the next steps.
For health care, the Saudi Commission for Health Specialties offers a free, instant check of a practitioner’s registration validity by ID, Iqama, passport or SCFHS file number (SCFHS). Most families will simply use licensed clinics and their insurance network.
Check any provider in four steps
1
Ask for the number: CR, licence, broker or membership number, in writing.
2
Pick the platform: use the comparison table above to match the sector.
3
Check the details match: name, activity and expiry date should match the quote or invoice.
4
Keep records and report officially: save receipts, and use Balagh Tijari or Balady’s reporting service if something goes wrong.
A final word
Most providers in Madinah work honestly, and a quick check simply confirms it. Verifying first keeps your home, money and family safe, and it supports the businesses that do things properly.
Last checked: 21 October 2026. General information only; services and platforms may change, so confirm on the official site before you act.
Sources
- https://www.balady.gov.sa/en/services/inquiry-about-commercial-activity-license
- https://momah.gov.sa/en/e-services/submitting-report
- https://my.gov.sa/en/services/352435
- https://musaned.com.sa/en/marketplace
- https://musaned.com.sa/en
- https://rega.gov.sa/en/rega-services/eservices/inquiring-about-real-estate-broker-real-estate-broker-license/
- https://scfhs.org.sa/en/node/1992