In Medina’s heat, drinking enough water matters every day. New residents often ask where to get drinking water: bottled, filtered at home, or delivered in large bottles. This guide covers the practical options and the official bodies to check with.
We don’t recommend brands or quote prices, and we don’t make health claims about any type of water.
Quick answer
Short answer: Many Medina residents drink bottled water, either in small bottles or in large refillable bottles delivered to the home. Others use home filters. Bottled water is regulated by the Saudi Food and Drug Authority (SFDA), and the mains supply by the National Water Company (NWC). For Zamzam water, buy only from official or clearly authorised sources.
The main options
| Option | How it works | Things to check |
|---|---|---|
| Small bottles | Buy in packs from shops | Packaging intact, stored out of the sun |
| Large refillable bottles | Delivered to your home | A reputable supplier, clean dispenser |
| Home filter | Fitted to the kitchen tap | Licensed installer, filter changes |
Bottled water
Bottled water is easy to find in every supermarket and baqala. The Saudi Food and Drug Authority regulates bottled water and food products. If you have a concern about a bottled water product, you can report it to SFDA.
Tip
Store bottled water out of direct sun, and don’t leave it in a hot car for long periods.
Large bottles and dispensers
Many households use large refillable bottles with a dispenser. Clean the dispenser regularly, following the manufacturer’s instructions, and use a reputable supplier.
Home filters
If you fit a filter, use a reputable installer and follow the manufacturer’s schedule for changing filters. The Saudi Standards, Metrology and Quality Organization (SASO) sets standards for many products sold in the Kingdom.
Mains water and tanks
Mains water is supplied by the National Water Company. Many buildings store water in roof or underground tanks. If you’re renting, ask the landlord when the tanks were last cleaned, and contact NWC about supply problems or bills.
- Ask the landlord about tank cleaning before you move in
- Report supply problems to NWC
- Fix leaks quickly, since they waste water and raise bills
- Check your water bill matches your use
Zamzam water
Zamzam water is valued by many residents and visitors. If you buy it, buy only from official or clearly authorised outlets, and check that the packaging is sealed. Be careful with unlabelled containers sold informally.
Warning
Don’t buy water of any kind from informal sellers in unlabelled containers. You can’t check where it came from or how it was stored.
Staying hydrated in the heat
Our Madinah heat safety guide covers water and heat. Carry water when you go out in summer, especially with children.
Key takeaways
- Bottled water: regulated by SFDA
- Mains supply and bills: National Water Company
- Product standards: SASO
- Zamzam: official or authorised outlets only
Water at work and school
Ask your employer or your child’s school how drinking water is provided, and send children with a refillable bottle in summer. On long drives, keep extra water in the car, out of direct sun, in case of delays or a breakdown on the road.
Saving water at home
Water is precious in a desert city. Fix dripping taps and running toilets quickly, run washing machines and dishwashers with full loads, and water plants in the early morning or evening.
FAQ
What water do Medina residents drink?
Many drink bottled water or large delivered bottles, and some use home filters.
Who do I contact about a water supply problem?
The National Water Company (NWC).
Where can I buy Zamzam water?
Buy only from official or clearly authorised outlets, in sealed packaging.
Last checked 20 October 2026 (SFDA and SASO pages opened; NWC page blocked from the box, browser check). No prices or rankings; check details with the official source or provider before you act.
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